Info
OFFICIAL SITE
Best Rate Guarantee - Book Now !
Phone : +33 4 93 62 15 55
WhatsApp : +33 667 095 677
contact@helvetique.com
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PREPAYMENT
- Prepayment of the first night required for confirmation: you will receive a SOGECOMMERCE link from us, to validate the
payment of the first night: refundable in case of cancellation before noon (local time) 2 days before your arrival only.
- The balance will be requested upon arrival.
- The full credit card number is required to validate and guarantee your reservation in case of no-show and your stay.
- The hotel reserves the right to apply special booking or cancellation conditions in the case of reservations of more than
7 nights or exceeding 4 rooms.
- Any request for a VISA letter will be subject to a total prepayment of the non-refundable reservation.
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🕒 Check-in: from 3pm
🕚 Check-out: until 11am
Early check-in / Late check-out: possible on request, subject to availability and with supplement.
If you arrive before 3pm, luggage storage is available free of charge until your room is available, as well as on the day of your departure, to allow you to enjoy our beautiful city of Nice to the end! 😉
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EXTRAS
- Buffet breakfast not included: 14 EUR
- Tourist tax not included: 2.28 EUR per person per night
- Garage not included available upon reservation and subject to availability: 25 EUR per night (Maximum height 1.90m)
- Spaces in the Nice Etoile Public Car Park upon reservation and subject to availability: 23 EUR per night (Maximum height 1.90m)
- Extra bed available in some rooms upon request: 22 EUR per night
- Baby bed available upon request: 10 EUR per night
- Baby supplement in existing bedding (under 3 years old): 8 EUR per night
- Small dog supplement: 11 EUR per night
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In the event of a dispute, after having referred the
matter to the complaints department and in the absence of a satisfactory
response or no response within 60 days, the customer may refer the case to the
Tourism and Travel Mediator, whose contact
details are as follows: Referral by
post: MTV - Médiation Tourisme Voyage Service dépôt des saisines CS 30958 75383
PARIS CEDEX 08; Referral online: MTV website (www.mtv.travel), under the
section “demande saisine”. The establishment Hôtel Helvétique
is a member of Médiation Tourisme Voyage as
part of its affiliation with the professional organization “UMIH”, duly listed
on the MTV website under the “members” section.
In accordance with Article L.616-2 of the French
Consumer Code, foreign customers may also use the European online dispute
resolution platform. Failing an amicable resolution, the customer may refer the
matter to MTV, our designated mediation body.
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CANCELLATION